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01 / Get in Touch

Thank you for visiting AJ Held Art. For questions about our artwork, commissions, press and more, please contact us directly.


Email: ajheldart@gmail.com

Phone: 516.857.5351

frequently asked questions

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02 / Send a Message

 
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 FAQ’s and Policies

WHAT IS YOUR RETURN POLICY?

We gladly accept returns and exchanges. Please contact us within 14 days of delivery to process your return. All items must be returned within 30 days of receipt.

ARE ALL ARTWORKS ELLIGIBLE FOR RETURN OR EXCHANGE?

Unless they arrive damaged or defective, we can not accept returns on custom or personalized orders, perishable products (i.e. food and flowers) or digital downloads.

WHAT IS YOUR CANCELLATION POLICY?

We do not accept cancellations. Please contact us if you have any problems with your order.

CONDITIONS OF RETURN INCLUDE:

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

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